Service Option, Cost & Insurance

We are currently an out-of-network provider for all insurance companies. This allows us to provide you with the highest quality of personalized, root-cause care without the restrictions often imposed by insurance networks. For medical patients (in CT), we can provide a superbill upon request that you can submit to your insurance company for potential out-of-network reimbursement.

Yes! Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can typically be used to pay for Naturopathic Medical consultations, Naturopathic Health Coaching, Functional Lab Tests, and prescribed supplements. We recommend checking with your specific plan administrator to confirm eligibility.

The 30-minute Vitality Discovery Session is a paid consultation ($150) where we will discuss your health goals, explore our comprehensive THRIVES Health Coaching program, and determine if our approach is the right fit for you. We will also review the specifics of the program structure and costs moving forward.

If you are a previous patient but have not had an appointment with us in the last three years, you will need to re-establish care as a New Patient rather than booking the 20-minute Audio-Only Consult. This ensures we have the necessary time to thoroughly update your medical history and provide the safest care.

We are dedicated to providing high-quality care and a positive experience for all our patients. To ensure we can continue to offer the best service and respect everyone's time, we ask that you review and adhere to our cancellation and rescheduling policy.

Vitality Membership Cancellation: To cancel your participation in our Vitality Membership, we require a minimum of two weeks' notice before the start of your next billing cycle. Cancellations received less than two weeks prior to the next billing cycle will result in the full payment for that month being due.

Individual Sessions & Appointments: For individual sessions in our Vitality membership program, we require at least 48 hours' notice if you need to cancel or reschedule. Sessions canceled or missed with less than 48 hours' notice will be forfeited, and no rescheduling or refund will be offered. To maintain a respectful schedule, all patient appointments will be considered forfeited if you are more than 10 minutes past the scheduled time.

Standard Medical & Prepaid Appointments: Please provide at least 48 hours' notice of cancellation as a courtesy. Our policy is to charge 50% of the scheduled appointment cost for missed appointments without appropriate notice. Please help us to serve you better by keeping scheduled appointments.