PRIVACY STATEMENT
We are committed to protecting your privacy and providing a safe online experience. This Privacy Statement applies to our Practice's website and governs our data collection and usage practices. By using this website, you consent to the data practices described in this Privacy Statement.
Collection of your Personal Information
This Practice collects personally identifiable information provided by you, such as your e-mail address, name, home or work address or telephone number. This Practice also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by this website. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others. This Practice encourages you to review the privacy statements of websites you choose to link to from the website so that you can understand how those websites collect, use and share your information. This Practice is not responsible for the privacy statements or other content on any other websites.
Use of your Personal Information
This Practice collects and uses your personal information to operate the website and deliver the services you have requested. This Practice also uses your personally identifiable information to inform you of other products or services available from this Practice and its affiliates. This Practice may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. This Practice does not sell, rent or lease its customer lists to third parties. This Practice may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services and they are required to maintain the confidentiality of your information. This Practice does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. This Practice will disclose your personal information, without notice, only if required to do so by law.
Text Messaging Policy
By providing your mobile number and opting in to receive SMS communications, you consent to receive recurring text messages from our Practice, which may include appointment reminders, health tips, updates about our services, and other relevant information.
Message frequency may vary.
You may reply STOP at any time to opt out of future text messages.
You may reply HELP for more information about our text messaging services.
Message and data rates may apply.
We do not share your mobile number or personal information with third parties for marketing purposes.
Use of Cookies
The website uses "cookies" to help this Practice personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
Security of your Personal Information
This Practice secures your personal information from unauthorized access, use or disclosure. This Practice secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement
This Practice will occasionally update this Privacy Statement to reflect company and customer feedback. We encourage you to periodically review this Privacy Statement to be informed of how this Practice is protecting your information.
Contact Information
Please contact us by phone at 203-693-1429 or by mail at 9 Mott Avenue, Suite 203, Norwalk, CT 06850.
Privacy Policy Addendum – Healing Duo Nutrition Plus App
This addendum supplements the main Privacy Statement of Healing Duo Integrative Family Medical Practice and specifically applies to users of the Healing Duo Nutrition Plus app, which is powered by the Foodzilla platform. By using the Healing Duo Nutrition Plus app, you agree to the data practices described below in addition to those outlined in our general privacy policy.
1. Overview
Healing Duo Nutrition Plus is a digital nutrition and wellness tool that allows users to track food intake, receive customized meal plans, generate grocery lists, and communicate with the Healing Duo care team (for active patients). The app is hosted on and powered by Foodzilla Technologies, a third-party software platform.
Please refer to Foodzilla’s full privacy policy for more information on their data processing practices:
📄 Foodzilla Privacy Policy
2. What Data is Collected in the App
Through the Healing Duo Nutrition Plus app, we may collect or process the following categories of personal and health-related data:
Account information (name, email, password, etc.)
Dietary preferences and food restrictions
Health goals and medical history (voluntarily submitted)
Meal selections, logged food entries, and nutrient intake
Communication data (for users who engage with Healing Duo care team via in-app messaging)
This information is collected to personalize your meal planning experience, improve app functionality, and provide ongoing wellness support.
3. Use of Your Information
Data collected through the Healing Duo Nutrition Plus app may be used to:
Generate personalized meal plans and grocery lists
Offer nutrition coaching support for active patients
Improve app performance and functionality
Respond to user inquiries and troubleshoot technical issues
Monitor app usage and trends for internal analysis
Your data will not be sold or shared with third parties for marketing purposes.
4. Storage and Data Retention
All data submitted through the Healing Duo Nutrition Plus app is securely stored and maintained for the duration of your active subscription.
If your subscription is cancelled, your access will continue through the end of the billing cycle.
Once your subscription ends, all app-related data will be permanently deleted and cannot be recovered.
Data is securely hosted and encrypted through Foodzilla's infrastructure in compliance with industry-standard security protocols.
5. User Consent and Communication
By using the Healing Duo Nutrition Plus app, you consent to the collection and use of your personal and health-related information as outlined in this policy and the primary Privacy Statement.
If you have any concerns, or wish to withdraw consent, you may contact us at:
📧 contactus@thehealingduo.com
📞 203-693-1429
6. Your Responsibilities
You are responsible for:
Keeping your login information secure
Entering accurate and truthful data in the app
Consulting with your healthcare provider before making significant dietary changes
Please note: Information within the app is intended for educational and support purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
7. Changes to This Addendum
We may occasionally update this App Privacy Addendum to reflect changes in practices or platform partners. Any updates will be posted on this page and the main Privacy Statement. We encourage you to review this section periodically.
Contact
For questions related to privacy, the app, or your personal data:
Healing Duo Integrative Family Medical Practice
📍 9 Mott Avenue, Suite 203, Norwalk, CT 06850
📞 203-693-1429
📧 contactus@thehealingduo.com
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LOCATION
Healing Duo Integrative Family Medical Practice
9 Mott Ave, Suite 203
Second Floor
Norwalk, CT 06850
GET IN TOUCH
OFFICE HOURS
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: Closed
Saturday: Closed
Sunday: Closed
Healing Duo Integrative Family Medical Practice, Norwalk, CT
© Copyright 2025 The Healing Duo - All rights reserved.
Phone (general inquiries and appointments): 203-693-1429
Address: 9 Mott Avenue, Suite 203, Norwalk, CT 06850